My mom had to send me my translated high school diploma and a copy after my original from back home (amongst other things) as I live abroad in Germany right now and DPD lost my documents that had to go to the University I applied to. The tracking page says that the package got delivered but I've been home the whole day (when it was supposed to be delivered - june 30th) and nobody called, nobody rang the intercom, nothing BUT SOMEHOW they got my signature? They forged a digital signature and called it a day. I never got my package and when I called their support with this problem (even if I knew the name of the delivery person) they refused to help me and told me that there's nothing they can do because it got delivered (IT DID NOT ??). Nobody in the building saw anybody or took any packages. The lady on the phone also told me to go to the police and honestly I will because this is THE WORST experience I had with ANY delivery service EVER. I WANT MY DOCUMENTS BACK OR MONEY TO MAKE UP FOR THEIR LOSS!!!!
